Optimis | Functional Excellence
Functional Excellence initiatives
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Functional Excellence

As Organisation Development specialists, we run Functional Excellence initiatives to transform the performance of your business unit, department or function.

People, processes and systems drive the excellence (performance, effectiveness, efficiency, quality, mindset,…) of a function. Key ingredients are:

Structure, collaboration, engagement, team spirit, roles & responsibilities, competences, processes & procedures, systems & tools

Our method includes data analysis and the identification of Key Performance Indicators that may be benchmarked. The outcome is a revitalised function with high value processes and improved spirit and collaboration.

Our functional excellence process includes:

 

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  • Functional audit using various methodologies including stakeholders interviews, surveys, focus groups
  • Data and input analysis (qualitative and quantitative)
  • Full report with recommendations for improvement, from marginal change to full transformation including a change management approach
  • Support of the implementation of change, from advisory to leading change agent role, in all areas. See our model on the right of the page

 

Contact us for more information on our methods and experience on running Functional Excellence initiatives.

Please contact us if you are interested to know more…..

Contact Us